Terms of Service

Last updated: January 2024

Please read these terms carefully before using ElderConnect+.

1. Agreement to Terms

By accessing or using ElderConnect+, you agree to be bound by these Terms of Service and our Privacy Policy.

2. Description of Service

ElderConnect+ provides:

  • A platform connecting seniors with volunteer companions
  • Scheduling and coordination tools for companion visits
  • Health check-in and monitoring features
  • Emergency alert systems

ElderConnect+ is a companionship service and does not provide medical care or professional caregiving.

3. User Eligibility

  • Be at least 18 years of age
  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Agree to these Terms of Service and Privacy Policy

4. User Responsibilities

All Users Must:

  • Treat all users with respect and dignity
  • Provide accurate information about themselves
  • Report any safety concerns or inappropriate behavior
  • Comply with all applicable laws and regulations

Volunteers Must Additionally:

  • Follow the guidance, safeguards, and community standards published in the platform
  • Follow safety protocols during visits
  • Respect elder privacy and boundaries
  • Never accept money or gifts from elders

5. Prohibited Conduct

  • Engage in harassment, abuse, or threatening behavior
  • Share explicit, violent, or illegal content
  • Impersonate another person or entity
  • Exploit vulnerable users in any way
  • Solicit personal financial information

6. Safety and Emergencies

While we provide emergency notification features, ElderConnect+ is not an emergency response service. In a medical emergency, always call 999.

7. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.

8. Termination

We may suspend or terminate your account at any time for violation of these Terms. You may also delete your account at any time.

9. Governing Law

These Terms shall be governed by the laws of Scotland and the United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of the Scottish courts.

Contact Us

Questions about these Terms?

Email: legal@scotitech.com

Support: Use the contact page or in-product support options.