Terms of Service
Last updated: January 2024
Please read these terms carefully before using ElderConnect+.
1. Agreement to Terms
By accessing or using ElderConnect+, you agree to be bound by these Terms of Service and our Privacy Policy.
2. Description of Service
ElderConnect+ provides:
- A platform connecting seniors with volunteer companions
- Scheduling and coordination tools for companion visits
- Health check-in and monitoring features
- Emergency alert systems
ElderConnect+ is a companionship service and does not provide medical care or professional caregiving.
3. User Eligibility
- Be at least 18 years of age
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Agree to these Terms of Service and Privacy Policy
4. User Responsibilities
All Users Must:
- Treat all users with respect and dignity
- Provide accurate information about themselves
- Report any safety concerns or inappropriate behavior
- Comply with all applicable laws and regulations
Volunteers Must Additionally:
- Follow the guidance, safeguards, and community standards published in the platform
- Follow safety protocols during visits
- Respect elder privacy and boundaries
- Never accept money or gifts from elders
5. Prohibited Conduct
- Engage in harassment, abuse, or threatening behavior
- Share explicit, violent, or illegal content
- Impersonate another person or entity
- Exploit vulnerable users in any way
- Solicit personal financial information
6. Safety and Emergencies
While we provide emergency notification features, ElderConnect+ is not an emergency response service. In a medical emergency, always call 999.
7. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.
8. Termination
We may suspend or terminate your account at any time for violation of these Terms. You may also delete your account at any time.
9. Governing Law
These Terms shall be governed by the laws of Scotland and the United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of the Scottish courts.
Contact Us
Questions about these Terms?
Email: legal@scotitech.com
Support: Use the contact page or in-product support options.