Privacy Policy
Last updated: January 2024
At ElderConnect+, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.
Information We Collect
Personal Information
- Name, email address, and phone number
- Date of birth and address
- Profile photo (optional)
- Emergency contact information
Usage Information
- Visit history and scheduling information
- Messages exchanged through our platform
- App usage and preferences
How We Use Your Information
- Match you with compatible volunteer companions
- Schedule and coordinate visits
- Provide emergency assistance when needed
- Keep your family members informed (with your consent)
- Improve our services and user experience
How We Protect Your Data
- Role-based access controls and scoped permissions in the platform
- Managed infrastructure and hosted data storage providers
- Authentication, logging, and audit features that support account security
- Limited operational access to user information where needed to run the service
Information Sharing
We do not sell your personal information. We may share your information with:
- Volunteer Companions: Basic information needed for visits
- Family Members: Visit updates (with your consent)
- Emergency Services: When you request emergency assistance
Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correct: Update inaccurate information
- Delete: Request deletion of your data
- Withdraw Consent: Change your privacy preferences anytime
Contact us at privacy@scotitech.com
Contact Us
Questions about this privacy policy?
Email: privacy@scotitech.com
Support: Use the contact page or in-product support options.